Frequently Asked Questions
Feel free to reach out to our team. Call our packaging experts at +1 (888) 507 2025 or email us anytime at sales@mycustomboxes.ca we’re always here to help you with the perfect packaging solution.
What types of custom boxes do you offer?
We provide a wide range of boxes including gift boxes, product packaging, shipping boxes, and specialty designs tailored to your brand.
Can I print my logo and design on the boxes?
Absolutely! We specialize in fully customizable printing, including logos, colors, patterns, and unique designs.
What materials are used for the boxes?
We use high-quality cardboard, kraft, rigid, and eco-friendly materials depending on your preference and product requirements.
Is there a minimum order quantity?
Yes, our minimum order varies depending on box type. Contact us for specific details based on your design.
How long does it take to produce the boxes?
Production time depends on order size and complexity. Typically, it takes 7–14 business days from design approval.
Do you offer eco-friendly packaging options?
Of course! We offer sample boxes so you can review the design, size, and quality before your full order.
Can I get a sample before placing a bulk order?
We provide a wide range of boxes including gift boxes, product packaging, shipping boxes, and specialty designs tailored to your brand.
Do you ship internationally?
Yes, we can deliver worldwide. Shipping costs and delivery times may vary depending on your location.
What if I’m not satisfied with my order?
Customer satisfaction is our priority. If there’s an issue with your order, we’ll work with you to find a solution or provide a replacement.
How can I place an order?
You can place an order directly through our website form, email, or by contacting our team — we’ll guide you through the entire process.